Please select the type of products for which you wish to view warranty information:
Lifetime Products offer a comprehensive warranty on all their parts and merchandise, excepting "B-stock" merchandise*. This warranty covers any manufacturing defect for varying durations of time. Please refer to your instruction manual or warranty card to find these details.
*"B-stock" merchandise has been taken out of regular retail channels due to testing, display or other internal uses. B-Stock items may include items with slight physical blemishes, but nothing that affects product function or safety. B-stock items are generally not sold through retailers, but are avaialble through the BuyLifetime.com online store. All B-stock merchandise are marked a "B" on the underside of tables and chairs, on portable basketball system bases, or on the back of in-ground basketball system backboards.
To file a warranty claim, please take multiple photographs (film if by land mail, or digital if by email) showing the damage to your Lifetime product from various angles, for us to conduct a proper assessment of your warranty claim. If your claim is for a Basketball System, please take a minimum of three pictures: entire system view, front of rim view, and back-side of the backboard where the rim connects.
Please write a brief description explaining how the damage occurred to the product, complete shipping address and your phone number. Also please include a copy of your sales receipt.
If you wish to send printed photographs and photocopies of your proof of purchase, please mail to this address:
Lifetime Products, Inc.
ATTN: Warranty Claims
PO Box 160010
Freeport Center, Bldg D-11
Clearfield, UT 84016-0010
USA
If you wish to send your claim via email, please write your claim summary in the body of the email, attach digital photographs (reduced to a reasonable file size, or in a ZIP archive if possible), and attach scanned images of your proof of purchase (also reduced to an appropriate file size, if possible). Please be aware the maximum email size we may receive (including the message and all attached files) may not exceed 4 Megabytes (4MB).
Send email claims to: WarrantyClaims@Lifetime.com
LIFETIME PRODUCTS, INC. RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.
1. Lifetime Folding Tables & Chairs are warranted to the original purchaser to be free from defects in material or workmanship for a period of 10 years from the date of original retail purchase. The word "defects" is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse or negligence will void this warranty. This warranty does not cover defects due to alteration or accident. This warranty does not cover damage caused by vandalism, rusting, "acts of nature" or any other event beyond the control of the manufacturer.
2. This warranty is nontransferable and is expressly limited to the repair or replacement of defective product. If the product is defective within the terms of this warranty, Lifetime Products, Inc. will repair or replace defective parts at no cost to the purchaser. Shipping charges to and from the factory are not covered and are the responsibility of the purchaser.
3. This warranty does not cover scratching, scuffing or other cosmetic damage that may result from normal use of the product. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.
4. Liability for incidental or consequential damages is excluded to the extent permitted by law. While every attempt is made to embody the highest degree of safety in all products, freedom from injury cannot be guaranteed. The user assumes all risk of injury resulting from the use of this product. All merchandise is sold on this condition, and no representative of the company may waive or change this policy.
5. This warranty is in lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for use. Neither Lifetime Products, Inc. nor any representative assumes any other liability in connection with this product.
6. Warranty claims must be accompanied by sales receipt, otherwise the manufacturer may decline coverage.
7. Warranty does not extend to "B-stock" merchandise.
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.
1. Lifetime basketball systems are warranted to the original purchaser to be free from defects in material or workmanship for a period of five years from the date of original retail purchase. The word "defects" is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse or negligence will void this warranty. This warranty does not cover defects due to improper installation, alteration or accident. This warranty does not cover damage caused by vandalism, rusting, "acts of nature" or any other event beyond the control of the manufacturer.
2. This warranty is nontransferable and is expressly limited to the repair or replacement of defective basketball equipment. If the equipment is defective within the terms of this warranty, Lifetime Products, Inc. will repair or replace defective parts at no cost to the purchaser. Shipping charges to and from the factory are not covered and are the responsibility of the purchaser. Labor charges and related expenses for removal, installation or replacement of the basketball system or its components are not covered under this warranty.
3. This warranty does not cover scratching or scuffing of the product that may result from normal usage. In addition, defects resulting from intentional damage, negligence, unreasonable use or hanging from the net or rim will void this warranty.
4. Liability for incidental or consequential damages is excluded to the extent permitted by law. While every attempt is made to embody the highest degree of safety in all equipment, freedom from injury cannot be guaranteed. The user assumes all risk of injury resulting from the use of this product. All merchandise is sold on this condition, and no representative of the company may waive or change this policy.
5. This product is not intended for institutional or commercial use; Lifetime Products, Inc. does not assume any liability for such use. Institutional or commercial use will void the warranty.
6. This warranty is expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for use. Neither Lifetime Products, Inc., nor any representative assumes any other liability in connection with this product.
7. Warranty claims must be accompanied by sales receipt, otherwise the manufacturer may decline coverage.
8. Warranty does not extend to "B-stock" merchandise.
LIFETIME PRODUCTS, INC. RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.
1. Lifetime Picnic Tables and Benches are warranted to the original purchaser to be free from defects in material or workmanship for a period of 2 years from the date of original retail purchase. The word "defects" is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse or negligence will void this warranty. This warranty does not cover defects due to alteration of accident. This warranty does not cover damage caused by vandalism, rusting, "acts of nature" or any other event beyond the control of the manufacturer.
2. This warranty is nontransferable and is expressly limited to the repair or replacement of defective product. If the product is defective within the terms of this warranty, Lifetime Products, Inc. will repair or replace defective parts at no cost to the purchaser. Shipping charges to and from the factory are not covered and are the responsibility of the purchaser.
3. This warranty does not cover scratching, scuffing or other cosmetic damage that may result from normal use of the product. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.
4. Liability for incidental or consequential damages is excluded to the extent permitted by law. While every attempt is made to embody the highest degree of safety in all products, freedom from injury cannot be guaranteed. The user assumes all risk of injury resulting from the use of this product. All merchandise is sold on this condition, and no representative of the company may waive or change this policy.
5. This warranty is in lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for use. Neither Lifetime Products, Inc. nor any representative assumes any other liability in connection with this product.
6. Warranty claims must be accompanied by sales receipt, otherwise the manufacturer may decline coverage.
7. Warranty does not extend to "B-stock" merchandise.
LIFETIME PRODUCTS, INC. RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE.
1. Lifetime Camping products are warranted to the original purchaser to be free from defects in material or workmanship for a period of 10 years from the date of original retail purchase. The word "defects" is defined as imperfections that impair the use of the product. Defects resulting from misuse, abuse or negligence will void this warranty. This warranty does not cover defects due to alteration or accident. This warranty does not cover damage caused by vandalism, rusting, "acts of nature" or any other event beyond the control of the manufacturer.
2. This warranty is nontransferable and is expressly limited to the repair or replacement of defective product. If the product is defective within the terms of this warranty, Lifetime Products, Inc. will repair or replace defective parts at no cost to the purchaser. Shipping charges to and from the factory are not covered and are the responsibility of the purchaser.
3. This warranty does not cover scratching, scuffing or other cosmetic damage that may result from normal use of the product. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.
4. Liability for incidental or consequential damages is excluded to the extent permitted by law. While every attempt is made to embody the highest degree of safety in all products, freedom from injury cannot be guaranteed. The user assumes all risk of injury resulting from the use of this product. All merchandise is sold on this condition, and no representative of the company may waive or change this policy.
5. This warranty is in lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for use. Neither Lifetime Products, Inc. nor any representative assumes any other liability in connection with this product.
6. Warranty claims must be accompanied by sales receipt, otherwise the manufacturer may decline coverage.
7. Warranty does not extend to "B-stock" merchandise.